We know moving is hectic enough, but it's very important that we have your correct address on file, for the proper delivery of debit cards, checks and other sensitive information - and for the overall security of the account. You never know, we may even send you presents :).
The Contact Information Change Form is attached here. Please click the appropriate box if the change is for your Mailing address, or your Permanent address, or both. If the other sections on the form are not relevant to your information update, please feel free to leave those blank.
If your account is less than 30 days old, we will require additional documentation to validate and change the new address. Please click here for that information.
If you additionally have moved, and have not yet updated your address on file, please keep in mind that new debit cards cannot go to an address that hasn't been on file for less than 30 days without the proper documentation. If you would like a debit card sent to a new address, please follow the steps here and reach out to firstname.lastname@example.org to request a new card.
If no additional documentation is needed, once the Contact Information Change Form has been received, the changes will be reflected in your account within 1-2 business days.