What if I change my mind about a payment?

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You will be able to cancel payments, only on the mobile app, up until the day before the scheduled send date.

To stop payments after a check has already been mailed, please give us a call at 800-683-8529. We can issue a stop payment up to 14 days after the check is issued - assuming the check has not yet been deposited.

As part of our commitment to having our members Pay What Is Fair, there is no fee for the "stop payment" service.

 

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