No. Not having a physical branch allows us to keep costs low and provide you this product! We promise that when you call us with questions, you will get a smart, helpful, and real person answering your call - not an automated service.
Our customer service number is 800-683-8529. If you are trying to contact us after hours (outside of 8am-5pm PST, Mon-Fri, and 11am-1pm PST Sat-Sun) there is an alternate phone number for your convenience, which is 800-242-0272 (8:30am-9pm ET, Mon-Fri, and 9am-1pm ET, Sat-Sun).