How do I change my address?

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If your account has been open for over 30 days, you can update your address on our website. To do so, log in to your account, click "Settings'' on the left hand side of the page, then click "Personal Information." Next, click "Change Address" under your permanent or mailing address.

If your account has been open for fewer than 30 days, we will require additional documentation to validate and change your address. Please contact customer support for assistance at support@aspiration.com

What is the difference between a permanent address and a mailing address?

To comply with United States financial industry regulations, we are required to keep a permanent address on record for all Aspiration customers.

During the account application process, your permanent address helps us to verify your true identity.

In case you are not able to receive postal mail at your permanent address, we also have the option to provide a mailing address. If you do choose to provide a mailing address, all account communication will be sent to this address instead of your permanent address.

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