See below for your options and next steps regarding the name on your account:
Add a Preferred Name
- Email us with the details and we will add your preferred name to your account.
- You will see your preferred name at login, and our support team can address you by that name, but you must link accounts and submit deposits for your legal name.
Verifiy a middle or previous name, or legal guardianship of a minor
- You can verify this information for depositing a check without permanently changing the name in your account.
- Email us with the details, including your current name, your previous name, and the type of document you have to confirm this information
- We will reply with next steps and a secure link to provide your documentation.
Change the Name on your Account
- Email us with the current name on your account and your new legal name or corrected name.
- We will reply with instructions for how to update your name and provide a secure upload link to provide the requested documentation.
- Depending on the reason for a name change, we may ask for an ID document with your updated name along with a Marriage License, Divorce Decree, or Legal name change court order.
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