Questions & Answers
Browse All Questions
Overview
Meet Aspiration
Getting Started
- How do I send a wire transfer from my Aspiration Account?
- Can I set up an authorized Power of Attorney?
- Who may apply for an Aspiration investment account?
- How do I open an account with Aspiration?
- What is your referral program?
- How do I sign in to my Aspiration account?
Pay What is Fair (Fees)
Dimes Worth of Difference
- What is Dimes Worth of Difference?
- Where do Aspiration's donations go?
- Do Aspiration's charitable donations come out of my investments or affect my pocket?
- Can I decide where Aspiration's charitable contributions go?
- I want to take up the challenge and give through Aspiration. How does it work?
- How are the nonprofits in each group chosen?
Frequently Asked Questions
Resource Center
Debit Cards
Deposits
Investing
Your Aspiration Investment Account
- Calculating share prices (What is NAV?)
- Can a buy or sell order be cancelled?
- How do I fund my investment?
- Can I invest in the Redwood Fund through one of my existing brokerage accounts?
- What types of investment accounts does Aspiration currently offer?
- Can I fund my opening deposit using a debit or credit card?
The Aspiration Redwood Fund
- What is the Aspiration Redwood Fund?
- Does this fund only invest in “do good” companies?
- What does ESG mean?
- What separates the Aspiration Redwood Fund from other investment accounts?
- Does the Aspiration Redwood Fund invest in fossil fuels?
- Is there a minimum investment required for the Aspiration Redwood Fund?
Banking
(Radius) Summit Account
Spend & Save
- Who is planting the trees?
- How do I unlink my bank account, debit card, or credit card from the Plant Your Change For All service?
- How do I report an error with a Plant Your Change For All transaction?
- Why aren’t my Plant Your Change For All transactions updating?
- How do I change my Plant Your Change For All settings?
- How do I sign up for Plant Your Change For All?
New Summit Account
- ACH Transfer vs. Wire Transfer - What is the difference?
- Am I able to add a beneficiary?
- Am I able to add a trusted contact?
- Are there fees for using a domestic ATM?
- Are there fees for using an international ATM?
- Can I deposit a foreign check into my account?
AIM
- What is AIM?
- Why was AIM created?
- Why is AIM revolutionary?
- Where do I find my personal AIM score?
- Where do I find AIM scores for businesses?
- What criteria do you evaluate businesses on to calculate their AIM scores?
Payments
Mobile Android App
Your Aspiration Summit Account
Transfers and Transactions
Security
Retirement
Aspiration IRA Account
- Can I get an IRA rollover form?
- How do I report my IRA contributions?
- What is an IRA account?
- What are the benefits of an IRA?
- Why does Aspiration offer sustainable IRA strategies?
- Do you offer Traditional or Roth IRAs?
Can't find an answer to your question?
We can help. You can always reach us by:
-
Email
-
Give us a call
Mon - Fri 7am - 5pm PST