Make sure the name on the check exactly matches your name only
Properly Endorse your check:
Sign your name.
Write the exact words “For Mobile Deposit only at GreenFi” on the back below your signature. It’s not enough to just check the box “for mobile deposit.”
Make sure the amount entered exactly matches the amount of your check
Make sure you’re in a very well lit room, and that the check is on a flat non reflective surface.
Wipe your camera lens.
Make sure you capture all 4 corners of the image clearly within the displayed border on the screen, and that you can read the check in the image and see all 4 corners before you accept it.
Follow all the instructions carefully and take your time.
If applicable, restart your phone, restart the app, or if those do not help delete and reinstall the app and try again.
Reference this article for more info on checks we cannot except and other limitations
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