Typically, an incoming wire is returned for one of the following reasons:
- The receiving bank was not correctly listed, or the information entered had an error or omission
- Your account information was not listed as the Beneficiary, or the information entered had an error or omission
- The wire was received for business purposes. We can only accept wires into your account for personal purposes.
Please refer to the details in the email that you received, and reply to it with any questions.
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