Begin using your Virtual Debit Card the instant your opening deposit becomes available!
This is an easy, secure option to use your account even before your physical card arrives in the mail. You are not required to set a PIN for your digital card, but you can if you prefer.
- Tap your virtual card to withdraw cash at participating ATMs (must have a PIN set)
- Tap your virtual card with merchants using your phone's mobile wallet
- Use your card numbers to link and pay with external apps and online merchants
- Your virtual card has separate transaction limits, doubling your daily spending ability
View my Virtual Debit Card Info
Add my Virtual Debit Card to my Mobile Wallet
Freeze / Unfreeze my Virtual card
We recommend always using your virtual card when paying merchants online and linking to external apps and websites. If your information ever becomes compromised, we can replace your virtual card instantly when you call us during business hours.
If your virtual card is declining:
Look for a push notification or text message asking "Was this you?" Reply Y for Yes and N for No. Call us to report unrecognized activity or if you replied No in error or deleted the message and cannot reply.
For online purchases, look for a pop up asking for a verification code. Find the verification code on your phone. If the time expires, reattempt the transaction with a new code.
If you did not receive any messages about the declined transaction, please call us during business hours. You can also simply try again in about an hour, or try the transaction with your physical card.
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