How do I report my card Lost or Stolen?
When you report a card lost or stolen, a new card will be mailed to you. It's a good idea to make sure your address is up to date before starting the process.
To report your card lost or stolen in the app:
- Tap “View My Card” on the home screen
- Tap “Report Card lost or stolen” and follow the prompts
To report your card lost or stolen over the phone:
- Call (833) 635-6295 to use our automated system.
- Be prepared to answer a few security questions and follow the prompts.
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