To schedule a new ACH transfer with a linked bank account:
- Sign in to your account in the app
- Tap "Move Money" or "Manage"
- Tap "Transfer Money"
- Fill in the form fields for From, To, Amount, the Date, and Frequency
- Tap Transfer
If you need to add another bank account for transfers you can follow these steps.
To View, Edit or cancel a transfer:
- Sign in to your account in the app
- Depending on the app version you're using, tap "Move Money" or "Manage"
- Tap "Transfers"
- Tap the Scheduled tab to view scheduled transfers.
Important information:
- When you select a transfer date, this is the date it begins to process not the date the funds will be received. Please allow 3-4 business days for processing of all external ACH transfers.
- If you need a faster money movement option, Wire Transfers typically process in one business day. For smaller amounts, Cash Deposits and Cash Withdrawals are available same day.
- Funds must be available in the account when the transfer is scheduled, and remain in place through the completion of the transfer. Any period of insufficient funds is likely to cause the transfer to be rejected.
- Only ACH transfers scheduled on our app or website will appear in the transfers section of your app.
- ACH Transfers will not appear in your transactions until processing is complete.
- You can tap on any scheduled external ACH transfer to edit or cancel it before it begins processing.
- From the Move Money screen, scroll down to the History section and tap on Completed Transfers to view your transfer history.
Comments